KNOWING YOUR CUSTOMER

IS THE DIFFERENCE BETWEEN SUCCEEDING AND THRIVING

We live in a world of great expectations. Your customers are smarter, more empowered and spoiled for choice when it comes to how they spend their money. A good product or service is simply not enough. Your customers demand more. They want to be reminded why they’re doing business with you, why they should keep choosing you above all others, and why you deserve their loyalty.

 

And while customer retention may seem like a daunting task, it doesn’t have to be a difficult one. With Database Hotspot, the process can be fully automated with a system specifically designed to attract, and actively retain, every customer that walks through your door.

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From attraction to retention

Automatically generate a customer database and send powerful Email or SMS campaigns at the click of a button 

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From retention to loyalty

Build your own rewards programme, track every visit, predict peaks and get more feet through your doors, more often.

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From loyalty to advocate

Built-in customer satisfaction index to understand and respond to customer experiences. Easily reward your advocates with tailored referral rewards.

YOUR CUSTOMER RETENTION TOOLBOX

Data

Generate fully compliant databases

Social network concept

Automated marketing campaigns

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Build your own loyalty programme

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Track customer

satisfaction

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Understand customer behaviour

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COVID

compliance

GET STARTED FOR FREE

Kick-start your customer retention journey with a free 30-day trial. You will have full access to the Database Hotspot system with the option of signing up for a paid subscription after your trial expires.